Terms & Conditions
Extreme beauty supply offers the following Returns Policy
shipping & return
All shipping is handled via USPS (UNITE STATES POSTAL SERVICE) and is calculated by weight and destination zip code. You may choose from any of the following methods:
United state (Domestic )
standard shipping ( first class mail USPS) deliver 3 to 6 days
standard shipping ( first class mail international USPS) deliver 15 to 25 days
The items in the box are damaged or missing. please check the box before sign for any damage than Please contact us via e-mail at firstname.lastname@example.org or by telephone (225-767-8655). You need to contact us within 30 days of delivery date. We will try resolve the issue (ship replacement or credit) but, we may need to trace the package before any action is taken. If the package was shipped via UPS, we can start a 'tracer' at which time UPS will contact you.
Coloring or Perming Human Hair Extensions. Although human hair extensions can be dyed and permed, we do not recommend coloring or perming human hair extensions, as they have already been chemically processed. We will not assume responsibility for any damages that might result from coloring or perming.
Warranty Information. If the item fails to operate within 30 days of delivery then please follow our return procedure: Step 1: Contact us via e-mail at email@example.com or by telephone (225-767-8655). Step 2: You must contact us within 30 days of delivery. Step 3: Ship the item (via UPS Ground or USPS) back to us. Step 4: If possible, we will ship you a replacement or credit your credit card. NOTE: If the item fails after 30 days of delivery, manufacturer's warranty procedures must be followed by the consumer. If the product has an warranty, then the warranty information should be on the product's owner card or elsewhere inside the package.
All wigs, hair pieces, hair, make-up & any unsealed products ,lingeries & any underware products are final sale due to sanitary purposes. We
sincerely apologize for any inconveniences
-----Order Cancellation Policy:
All of our orders are processed and shipped within 24-48 hours. Orders cancellations must be
made before the transaction is completed. Order cancellations made after processing can not
-----All items are inspected for damages prior to shipment. If there are any problems on our part we may do an exchange. Please notify us with 3 days of receiving item(s), reporting any damages or problems for an exchange. Please send us the pictures for the damage of the items when you notify us.
------ If in a instance you need to return, you must call us for a Return Authorization number (RA#) by calling
our Customer Service at ph 225-767-8655 or e-mail firstname.lastname@example.org. Please make sure you write (RA#) number and attach
to the box you send back to us. Returns without an RA# will be refused.
----- All returns are subject to 20% Restocking Fee and Shipping Costs are not Refundable.
We recommend that you insure or have delivery confirmation on the return items.
----- ITEMS MUST BE NEW AND IN ITS ORIGINAL PACKAGE AS SHIPPED BY www.extremebeautysupply.com
If you have any further questions regarding shipping or returns, please call us at ph# 225-767-8655.
-------Legal Stuff .--------
Shipping & Handling Fee Information: APO & AFO (Please READ for all APO/AFO orders)
APO/AFO orders are not guaranteed due to the fact that we are not able to have delivery confirmation nor are we able
to track packages. All orders are expedited out of our shipping dock within 24 to 48 hours unless notified. Once the
order is shipped out with the appropriate shipping method chosen by the customer or by an appropriate shipping
option adjusted from the invoice, we do not guarantee any particular receiving dates. For example, packages
getting shipped to customers deployed in Iraq, Japan, or any Middle Eastern or Asian countries took extra days to
receive the packages. The main factor which plays the role on how fast APO/AFO customers get their shipment is
how fast US Military Postal Services re-route your packages to your stationed areas. Priority Shipping Method for
APO/AFO means that the package is getting to the military P.O.Boxes by Air. ATTENTION: Some APO/AFO zip codes
have taken anywhere from 7days to two months on rare cases for delivery.APO/AFO orders will not be sent
SHIPPED Confirmation E-Mail unless requested. The only packages which will be insured are orders which total
more than $50.00 Any APO/AFO orders less than $50.00 can not be insured or claimed as lost/damaged
merchandise. We will not be responsible for any orders lost or damaged less than $50.00 although we have a very
reliable shipping department where products are packed very securely. We can only claim for insurance after 75
days if the package is claimed not received by customer. The customer will be notified AFTER we've heard from the
USPS regarding the claim. The turn around time for claims from the USPS is approximately 4-6 weeks. The
customer will not be paid in advance for the lost packages. We will reship the replacement package only with a
written consent in which if the customer receives the prior package, either customer will return package to us at
customer's expense or we have the right to recharge the customer for replacement package and occured shipping
charges as well. Therefore, we CANNOT GUARANTEE deliveries to APO/FPO addresses. We apologize for any
inconveniences. Please be patient with APO/AFO orders. We haven't had not one package lost so far out of
thousands of packages being sent every month. If you do a chargeback through your bank because of the delayed
package, you will be responsible for restocking fee, shipping charge already occurred and coming back, and a
charge back fee of $15.00 per transaction. Some packages being claimed not received has made its way to the
customer with delay! Please be advised of this policy before ordering for APO & AFO orders. We will not make any
exceptions to any case. Please do understand that we do have to abide the above policy to keep Extreme beauty supply have
access all the products/merchandise to APO/AFO customers. All orders will be sent Priority Method unless
customer requests to have the order sent Parcel Post due to very heavy merchandise to not incur any extra shipping
charges. Parcel Post can take up to over two months for delivery in some areas: